Privacy Policy
Last Updated: June 2026
MTC Brightstar (“we,” “us,” or “our”) operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
1. Information Collection and Use
Our data footprint is exceptionally minimal. This website does not utilize contact forms, user database registrations, or customer profile portals. We only receive personal information when you voluntarily choose to contact us via:
- WhatsApp Chat: When you initiate a chat using the WhatsApp button or click the Smart Solar Advisor share option, we receive your phone number and the text of your message.
- Phone Calls: When you call our listed office or branch numbers, we receive your telephone number.
- Direct Emails: When you email our inquiry addresses, we receive your email address and any details you provide in your query.
2. How We Use Your Data
We use the information you share solely to fulfill your requests, specifically:
- To respond to your inquiries regarding product specifications, solar sizing, and price lists.
- To coordinate physical site assessment visits at your residence or commercial property in Kerala.
- To deliver support, warranty updates, and customer assistance.
- We do not sell, rent, lease, or share your contact info with third-party marketing companies.
3. Cookies and Analytics
We may use minor, anonymous analytics cookies (e.g., standard hosting platform analytics) to monitor website traffic volume, geographic distribution of visitors, and page loading performance. These statistics do not contain personally identifiable details. You can configure your browser to decline cookies, though it will not limit your ability to browse our pages.
4. Indian Legal Compliance (DPDPA 2023 & IT Act)
We process your communication requests in accordance with the Indian Information Technology Act, 2000 (Section 43A) and the Digital Personal Data Protection (DPDP) Act, 2023. Under these laws, you have the right to:
- Request access to the messages and contact details we store.
- Request correction or deletion of your records from our databases.
- Withdraw consent to be contacted for future marketing campaigns.
5. Contact Details & Grievances
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our office:
MTC Brightstar
Corporate Office: Room No. 392-J, Kappunkal Building, Ettumanoor – Vaikom Road, Opp. Private Bus Stand, Majoor P.O, Kuruppanthara - 686 603, Kerala, India
Email: mtcmarketingcompany@gmail.com
Mobile: +91 9447507069